If things don’t work out with your penpal, or you decide you can no longer continue the correspondence for whatever reason, that is completely your decision, and we can match you up with someone else, no questions asked. The way the project is set up, prisoners are taken down off the website once matched up, so if you do decide to end correspondence with your penpal, please let us know as soon as possible so we can put them in line to be matched with someone else.
While we understand that this might be a lot of information to take in all at once, many of the points brought up here are also issues that you get used to after a while. As a collective that coordinates this project, we are here to function as a resource for you in navigating these issues and obstacles. Don’t be shy! Get in touch if you have any feedback, ideas, or concerns.